Frequently Asked Questions


When does my subscription renew?

Your subscription will automatically renew on the 5th of each month. You will receive a reminder for renewal 3 days before billing.

What is the cut-off date to order for the following month?

The 15th of each month. So for example; if it’s June, then you have until June 15th to order for July. If it’s July, you have until July 15th to order for August.

When will my package arrive?

All monthly boxes and T-shirt club bags ship at the same time – on or around the 10th of the month – and it should take just a few days for your Dog Mom package to arrive on your doorstep!

Do you ship to Canada or internationally?

We ship to Canada and internationally.

Want to be featured in our Dog Mom Lifestyles box?

We are actively working every month to discover new products! If you believe your product is a fit for our box, please woof us at

How do I cancel?

All cancellations will need to be done through our cancelation form. Please click here to request a cancelation!